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Digital government : technology and public sector performance / Darrell M West

By: Material type: TextTextPublication details: Princeton : Princeton University Press, 2005Description: xv, 234p. 22cmISBN:
  • 0691121826
Subject(s): DDC classification:
  • 352.3802854678 WES
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Item type Current library Call number Status Date due Barcode Item holds
Book Book Calcutta 352.3802854678 WES (Browse shelf(Opens below)) Available IIMC-117546
Total holds: 0

This book discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods; case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis, the book presents the most comprehensive study of electronic government ever undertaken.

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