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	1.	Service management: operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill International, 1998 Availability: Items available for loan: Indore (1)Call number: 658 S3F4. Place hold
	2.	Service management for competitive advantage / James A. Fitzsimmons and Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Text; Literary form: Not fiction Publication details: New york : MGH, 1994 Availability: Items available for loan: Indore (1)Call number: 658 S3F4. Place hold
	3.	Service management: operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw Hill, 2000 Availability: Items available for loan: Indore (1)Call number: 658 S3F4. Place hold
	4.	Service management: Operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Computer file; Format: electronic ; Type of computer file: Publication details: Boston : McGraw Hill, 2000 Availability: Items available for loan: Indore (2)Call number: , ... Place hold
	5.	Service management for competitive advantage by Fitzsimmons, James A Fitzsimmons, Mona Series: McGraw-Hill International Editions Management & Organization Edition: Material type: Text Publication details: New York McGraw-Hill, Inc. 1994 Availability: Items available for loan: Kozhikode (1)Call number: 658 FIT. Place hold
	6.	Service management for competitive advantage Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1994 Availability: Items available for loan: Ahmedabad (2)Call number: 658 F4S3-1, ... Place hold
	7.	Service management: operations, strategy, information technology Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston McGraw-Hill 2001 Availability: Items available for loan: Ahmedabad (1)Call number: 658 F4S31/2001 . Place hold
	8.	Service management: operations, strategy, information technology Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J Series: The Mcgraw-Hill/Irwin Series Operations and Decision Sciences Edition: 7th ed Publication details: New Delhi McGraw-Hill 2014 Availability: Items available for loan: Ahmedabad (1)Call number: 658 F4S3-2011. Place hold
	9.	Service management: operations, strategy and information technology Fitzsimmons, James A. by Fitzsimmons, James A Fitzsimmons, Mona J [Co-author] Edition: 5th ed. Material type: Text; Literary form: Not fiction Publication details: New York Tata McGraw-Hill 2006 Availability: Items available for loan: Ahmedabad (1)Call number: 658 F4S3-2006. Place hold
	10.	Service management: Operations, strategy, information technology by Fitzsimmons, James A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill 2006 Availability: Items available for loan: Rohtak (1)Call number: 658 FIT. Place hold
	11.	No cover image available Service management: Operations, strategy, information technology by Fitzsimmons, James A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill 2006 Availability: Items available for loan: Rohtak (1). Place hold
	12.	Service Management : Operations, Strategy, Information Technology / by James A Fitzsimmons and Mona J Fitzsimmons. [Book with CD] by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill, 2008 Availability: Items available for loan: Bangalore (2)Call number: 658.812 FIT, ... Shillong (5). Place hold

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