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Managing conflict through communication / Ruth Anna Abigail and Dudley D Cahn

By: Contributor(s): Material type: TextTextPublication details: Boston : Allyn and Bacon, 2011Edition: 4th edDescription: xiv, 306 p. 23 cmISBN:
  • 9780205685561
Subject(s): DDC classification:
  • 303.6 ABI
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Calcutta 303.6 ABI (Browse shelf(Opens below)) Available IIMC-131692
Total holds: 0

Updated in a new 4th edition, Managing Conflict Through Communication is grounded in research and theory providing comprehensive and accessible coverage of the study of conflict and its practical application in everyday life. Each chapter builds upon the previous to facilitate the reader's growing understanding of how to deal effectively with conflict while narratives and case studies help make the material accessible and engaging to a diverse audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.

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