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	1.	The strategic planning workbook(Includes CD-ROM) / Neville Lake by Lake, Neville Series: The Sunday times business enterprise guide Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 2002 Availability: Items available for loan: Indore (1)Call number: 658.4012 L2S8. Place hold
	2.	The strategic planning workbook / Neville Lake [Book CD ROM] by Lake, Neville Material type: Computer file; Format: electronic ; Type of computer file: Publication details: London : Kogan Page, 2002 Availability: Items available for loan: Indore (1)Call number: . Place hold
	3.	Strategic planning workbook(With CD-ROM) by Lake, Neville Series: Edition: Material type: Text Publication details: London Kogan page 2004 Availability: Items available for loan: Kozhikode (1)Call number: 658 LAK. Place hold
	4.	Strategic planning workbook (With CD-ROM) by Lake, Neville Series: Edition: 3.0 Material type: Text Publication details: London Kogan page 2012 Availability: Items available for loan: Kozhikode (1)Call number: 658.012.2 LAK/S. Place hold
	5.	Strategic planning workbook by Lake, Neville Edition: 3rd ed Publication details: London Kogan Page 2012 Availability: Items available for loan: Lucknow (1). Raipur (1)Call number: 658.4012 LAK-12. Place hold
	6.	Strategic planning workbook: Business enterprise guide / by Neville Lake. [Book with CD] by Lake, Neville Material type: Text; Literary form: Not fiction Publication details: London: Kogan Page, 2002 Availability: Items available for loan: Bangalore (2)Call number: 658.401 2 LAK, ... Place hold
	7.	Making Customer Service Happen : A Simple and Effective Guide to Achieving Customer Satisfaction while Reducing Your Costs / Neville Lake & Kristin Hickey by Lake, Neville Hickey, Kristin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Warriewood, Australia ; Business Publishing , 2006 Availability: Items available for loan: Shillong (2). Place hold
	8.	Parbhandh ke siddhant by Gupta, O. P Sharma, B. S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Omega Publications 2012 Availability: Items available for loan: Bodh Gaya (1)Call number: 658.87 GUP. Place hold

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