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Assuring customer satisfaction: A guide for business and industry / by Rodney L Cron. by
Material type: Text Text; Literary form: Not fiction
Publication details: New York: Van Nostrand Reinhold, 1974
Availability: Items available for loan: Bangalore (1)Call number: 658.812 CRO.

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Survival and success in a shrinking economy / by Rodney L Cron. by
Material type: Text Text; Literary form: Not fiction
Publication details: New York: Van Nostrand Reinhold, 1976
Availability: Items available for loan: Bangalore (1)Call number: 658.4 CRO.

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