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1.
Service management for competitive advantage by Series: McGraw-Hill International Editions Management & Organization
Edition:
Material type: Text Text
Publication details: New York McGraw-Hill, Inc. 1994
Availability: Items available for loan: Kozhikode (1)Call number: 658 FIT.

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2.
The new positioning by Series: McGraw Hill International Editions Management & Organization
Edition:
Material type: Text Text
Publication details: New York McGraw-Hill, Inc. 1996
Availability: Items available for loan: Kozhikode (1)Call number: 659.1 TRO.

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3.
TQM for information systems management by Series: McGraw-Hill International Editions Management & Organization
Edition:
Material type: Text Text
Publication details: New York McGraw-Hill, Inc. 1996
Availability: Items available for loan: Kozhikode (1)Call number: 65.018 COR.

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