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1.
Performance, a manager's challenge / Bhupendra Kumar Modi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Tata-McGraw-Hill Pub. Co., c1995
Availability: Items available for loan: Indore (1)Call number: 658.4013 P3M6.

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2.
Which ad pulled best? : 50 case histories on how to write and design ads that work / [edited by] Philip Ward Burton, Scott C. Purvis. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Lincolnwood, Ill., USA : NTC Business Books, 1993
Availability: Items available for loan: Indore (1)Call number: 659.1 W4B8.

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3.
How to measure customer satisfaction / Nigel Hill, John Brierley, and Rob MacDougall. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Aldershot ; Brookfield, Vt. : Gower, c1999
Availability: Items available for loan: Indore (1)Call number: 658.812 H6H4.

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4.
The benchmarking workbook : adapting best practices for performance improvement / Gregory H. Watson ; foreword by Carla O'Dell ; publisher's message by Norman Bodek. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, Mass. : Productivity Press, c1992
Online resources:
Availability: Items available for loan: Indore (1)Call number: 658.562 B3W2.

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5.
The manager's guide to ISO 9000 / Kenneth L. Arnold. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1994
Online resources:
Availability: Items available for loan: Indore (1)Call number: 658.5620218 M2A7.

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6.
Evaluating training effectiveness: benchmarking your training activity against best practice / Peter Bramley. by Series: McGraw-Hill training series
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill Book Company; c1996
Availability: Items available for loan: Indore (1)Call number: 658.312404 E8B7.

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7.
Essentials of corporate performance measurement / George T. Friedlob, Lydia L. F. Schleifer, Franklin J. Plewa, Jr. by Series: Essentials series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Wiley, c2002
Online resources:
Availability: Items available for loan: Indore (1)Call number: 658.3125 E7F7.

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8.
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2003
Online resources:
Availability: Items available for loan: Indore (1)Call number: 658.3125 B2N4.

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9.
Statistical process control for health care / Marilyn K. Hart, Robert F. Hart. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Australia ; Pacific Grove, CA : Duxbury/Thomson Learning, c2002
Availability: Items available for loan: Indore (1)Call number: 519.536 S8H2.

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10.
Internal control : a manager's journey / K.H. Spencer Pickett, assisted by Jennifer M. Pickett. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : John Wiley, c2001
Online resources:
Availability: Items available for loan: Indore (1)Call number: 658.4013 P4I6.

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11.
Developing a comprehensive faculty evaluation system : a guide to designing, building, and operating large-scale faculty evaluation systems / Raoul A. Arreola. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bolton, Mass. : Anker Pub. Co., c2007
Online resources:
Availability: Items available for loan: Indore (1)Call number: 378.122 A7D3.

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12.
Measuring team performance : a step-by-step, customizable approach for managers, facilitators, and team leaders / Steven D. Jones, Don J. Schilling. by Series: The Jossey-Bass business & management series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2000
Online resources:
Availability: Items available for loan: Indore (1)Call number: .

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13.
Program evaluation and performance measurement : an introduction to practice / James C. McDavid, University of Victoria, Canada, Irene Huse, University of Victoria, Canada, Laura R. L. Hawthorn. by
Edition: Third Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Los Angeles : SAGE, [2019]
Availability: Items available for loan: Bodh Gaya (1)Call number: 658.4013 MCD.

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14.
How to measure performance and use tests / Lynn Lyons Morris, Carol Taylor Fitz-Gibbon, Elaine Lindheim. by Series: Program evaluation kit (2nd ed.) ; 7
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newbury Park, Calif. : Sage Publications, c1987
Online resources:
Availability: Items available for loan: Kozhikode (1)Call number: 311.213.3 PEK 7 .

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15.
How to use qualitative methods in evaluation / Michael Quinn Patton. by Series: Program evaluation kit (2nd ed.) ; 4
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newbury Park, Calif. : Sage Publications, c1987
Online resources:
Availability: Items available for loan: Kozhikode (1)Call number: 311.213.3 PEK 4 .

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16.
Measuring entrepreneurial businesses : current knowledge and challenges / edited by John Haltiwanger, Erik Hurst, Javier Miranda, and Antoinette Schoar. by Series: Studies in income and wealth ; v. 75.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Chicago, IL : The University of Chicago Press, 2017
Availability: Items available for reference: Visakhapatnam: Not For Loan (1)Call number: 338.04 HAL.

17.
Using tests to improve training : the complete guide to selecting, developing, and using training instruments / William J. Reddin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1994
Availability: Items available for loan: Kozhikode (1)Call number: 331.36 RED .

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18.
Performance evaluation of SRTCs in India : with special reference to KSRTC / J. Made Gowda. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Jaipur, India : Mangal Deep Publications, 2000
Other title:
  • Performance evaluation of State Road Transport Corporations in India
  • SRTCs in India
Availability: Items available for loan: Kozhikode (1)Call number: 65.015.25 GOW .

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19.
Indian export processing zones and CEPZ / V.M. Manoharan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Vikas Pub. House, c2000
Availability: Items available for loan: Kozhikode (1)Call number: 339.564(540) MAN .

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20.
Human performance improvement : building practitioner competence / William J. Rothwell, Carolyn K. Hohne, Stepehn B. King. by Series: Improving human performance series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Houston : Gulf, c2000
Online resources:
Availability: Items available for loan: Kozhikode (1)Call number: 65.015.25 ROT .

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