The customer service training tool kit :
Gee, Val.
The customer service training tool kit : 60 activities for delivering super service to customers / Val Gee, Jeff Gee. - New York : McGraw-Hill, c2000. - ix, 365 p. : ill. ; 29
0079137733
99047597
Customer services--United States.
Employees--Training of--United States.
HF5415.5 / .G443 2000
658.8/12
The customer service training tool kit : 60 activities for delivering super service to customers / Val Gee, Jeff Gee. - New York : McGraw-Hill, c2000. - ix, 365 p. : ill. ; 29
0079137733
99047597
Customer services--United States.
Employees--Training of--United States.
HF5415.5 / .G443 2000
658.8/12