The customer service training tool kit : 60 activities for delivering super service to customers / Val Gee, Jeff Gee.

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TextPublication details: New York : McGraw-Hill, c2000.Description: ix, 365 p. : ill. ; 29ISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Indore	658.812 C8G3 (R) (Browse shelf(Opens below))	Available		IIMI-6524

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