Managing intercultural conflict effectively
Ting-Toomey, Stella
Managing intercultural conflict effectively - Thousand Oaks Sage Publication 2001 - xiv, 234 p. Includes bibliographical references and index - Communicating effectively in multicultural contexts; v. 6 .
Table of contents:
1. Intercultural Conflict: An Introduction
2. Intercultural Conflict: A Culture-Based Situational Model
3. Intercultural-Intimate Conflict in Personal Relationships
4. Intercultural Conflict in Diverse Work Groups
5. Intercultural Conflict Between Managers and Employees in Organizations
6. Managing Intercultural Conflict Competently
Appendix: Measures of Face Concerns and Facework Behaviors in Four National Cultures.
This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.
https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description
9780803948433
Intercultural communication
Ethnic conflict
Interpersonal conflict
Social conflict
Intercultural communication
303.482 / T4M2
Managing intercultural conflict effectively - Thousand Oaks Sage Publication 2001 - xiv, 234 p. Includes bibliographical references and index - Communicating effectively in multicultural contexts; v. 6 .
Table of contents:
1. Intercultural Conflict: An Introduction
2. Intercultural Conflict: A Culture-Based Situational Model
3. Intercultural-Intimate Conflict in Personal Relationships
4. Intercultural Conflict in Diverse Work Groups
5. Intercultural Conflict Between Managers and Employees in Organizations
6. Managing Intercultural Conflict Competently
Appendix: Measures of Face Concerns and Facework Behaviors in Four National Cultures.
This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.
https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description
9780803948433
Intercultural communication
Ethnic conflict
Interpersonal conflict
Social conflict
Intercultural communication
303.482 / T4M2