Empathy advantage : leading the empowered workforce

McGowan, Heather E

Empathy advantage : leading the empowered workforce - Hoboken John Wiley & Sons, Inc 2023 - 216 p.

1. Meet Your New Workforce 2. Understand Your Workers' New Habits 3. Grok the Empowered Mindset 4. Upgrade Your Operating Models 5. Create the Conditions to Thrive 6. Enable Your Empowered Workforce 7. Pilot Your Expedition Team 8. Embrace Your Superpowers 9. Emerge the Empathic Leader

This book offers a guide for leaders in the post-pandemic world, focusing on fundamental shifts for effective leadership. It discusses managing people, enabling success, viewing peers as collaborators, applying extrinsic pressure, unlocking intrinsic motivation, driving productivity with authority, and inspiring value creation with empathy. It also discusses the five interlocking trends that empowered the workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation, which led to job creation, restructuring work, accelerated retirement, and reordering work roles.

9781394155514


Personnel management.
Human capital - Management.
Empathy.

658.3 / MCG

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