Human resource management: a textbook for the hospitality industry (Record no. 365515)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01562 a2200181 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140323b2009 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070221659 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Andrews, Sudhir |
| 9 (RLIN) | 57366 |
| 245 ## - TITLE STATEMENT | |
| Title | Human resource management: a textbook for the hospitality industry |
| Statement of responsibility, etc. | Andrews, Sudhir |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Tata McGrawHill Publishing Company Ltd., |
| Date of publication, distribution, etc. | 2009 |
| -- | 167267 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 378 p. |
| 365 ## - TRADE PRICE | |
| Price amount | INR 195.00 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Hospitality organizations have realised that the real cutting adge is the people and how they bring the property's products to the guest. In other words, it is the service that makes the difference. because of this, modern hotels are giving their frontline personnel much more empowerment and authority to make independent decisions. They have also involved them in important decisions regarding service delivery strategies. This book empowers students and professionals of hospitality management with the tools to manage the human resource in these fast-changing times: It explains the meaning of Human Resource Development and how it is used to build individuals and teams to serve their individual aspirations as well as the goals of the organization. It discards the master-slave relationship approach, moving more towards partnerships between the management and staff. It recongnises that the employee and the organization have to progress as one in today's fast chnaging world to succeed. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Human resource management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Ahmedabad | Ahmedabad | 18/04/2010 | 1 | 1 | 658.3 A6H8 | 166417 | 17/06/2013 | 22/05/2013 | 195.00 | 19/04/2010 | Book |