Management of service operation : (Record no. 728695)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01262cam a22002891a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000070540 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | IIMBL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210301152358.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100616s1978 mau |r| ||110|eng|||| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0205061044 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | iimb88057 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201801121127 |
| Level of effort used to assign nonsubject heading access points | mansoor |
| Level of effort used to assign subject headings | 201106180007 |
| Level of effort used to assign classification | VLOAD |
| -- | 201006160903 |
| -- | VLOAD |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IIMB |
| 082 1# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | SAS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sasser, W. Earl. |
| 9 (RLIN) | 251125 |
| 245 10 - TITLE STATEMENT | |
| Title | Management of service operation : |
| Remainder of title | text, cases and readings. / |
| Statement of responsibility, etc. | by W Earl Sosser, R Paul Olsen and D Daryl Wyckoff. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | Allyn and Bacon, |
| Date of publication, distribution, etc. | c1978. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 734 pages. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Based on case studies developed at the Harvard Business School. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| Geographic subdivision | United States |
| General subdivision | Management |
| -- | Case studies. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Olsen, Richard Paul, |
| Relator term | joint author. |
| 9 (RLIN) | 2232540 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wyckoff, D. Daryl, |
| Relator term | joint author. |
| 9 (RLIN) | 2232541 |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Harvard University. |
| Subordinate unit | Graduate School of Business Administration. |
| 9 (RLIN) | 2232542 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| -- | VIRTUAITEM |
| -- | 10000 |
| -- | 10000 |
| -- | 1000 |
| 6 | 32550 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Total Checkouts | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Bangalore | Bangalore | 658.812 SAS | IIMB-32550 | Book |