MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03016cam a22004338i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000131598 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
IIMC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221118030300.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170523s2016 flu b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2016-006758 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781498752855 (alk. paper) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
19069103 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201705231237 |
| Level of effort used to assign nonsubject heading access points |
sumitrah |
| -- |
201705081224 |
| -- |
hpchak |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
DLC |
| Description conventions |
rda |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD30.2 |
| Item number |
.K4653 2016 |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
004.068 |
| Item number |
KEY |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Keyes, Jessica, |
| Dates associated with a name |
1950- |
| 9 (RLIN) |
2849504 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Managing IT performance to create business value / |
| Statement of responsibility, etc. |
Jessica Keyes |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Boca Raton : |
| Name of publisher, distributor, etc. |
Taylor & Francis Group, CRC Press, |
| Date of publication, distribution, etc. |
2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiv, 374p. ; |
| Dimensions |
26cm. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Designing performance-based strategic planning systems -- Designing performance management and measurement systems -- Designing metrics -- Establishing a software measurement program -- Designing people improvement systems -- Knowledge and social enterprising performance measurement and management -- Designing performance-based risk management systems -- Designing process control and improvement systems -- Designing and measuring the it product strategy -- Designing customer value systems. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This book provides examples, case histories, and current research for critical business issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics selection, and people management. It gives IT executives strategies for improving IT performance and delivering value, plus it guides them in selecting the right metrics for their IT organizations. Additionally, it offers knowledge management strategies to mature an organization, shows how to manage risks to exploit opportunities and prepare for threats, and explains how to baseline an IT organization’s performance and measure its improvement. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business |
| General subdivision |
Data processing |
| -- |
Management. |
| 9 (RLIN) |
2849505 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Computer networks |
| General subdivision |
Management. |
| 9 (RLIN) |
2849506 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business enterprises |
| General subdivision |
Computer networks. |
| 9 (RLIN) |
2849507 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Network performance (Telecommunication) |
| General subdivision |
Economic aspects. |
| 9 (RLIN) |
1681271 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Value added. |
| 9 (RLIN) |
2849508 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ecip |
| f |
20 |
| g |
y-gencatlg |
| 925 0# - |
|---|
| -- |
acquire |
| -- |
1 shelf copy |
| -- |
policy default |
| -- |
claim1 2016-10-06 |
| -- |
claim2 2017-02-28 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| -- |
VIRTUAITEM |
| -- |
10000 |
| -- |
10000 |
| -- |
1 |
| 6 |
0144987 |
| e |
0144987 |
| 955 ## - COPY-LEVEL INFORMATION (RLIN) |
|---|
| -- |
xm06 2016-04-27 |
| 963 ## - |
|---|
| -- |
Glenon Butler; phone: 561-361-6029; fax: 561-361-6059; email: glenon.butler@taylorandfrancis.com; bc: jamie.accorto@taylorandfrancis.com |
