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Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, c2001.Description: xvii,247 pISBN:
  • 0070596190
Subject(s): DDC classification:
  • 658.8 R6E6
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