Quality-oriented design of business processes / by Kai Mertins, Roland Jochem.

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TextPublication details: Boston : Kluwer Academic Publishers, 1999.Description: xiv, 196 p. : ill. ; 24 cm. + 1 computer laser optical disc (4 3/4 in.)ISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Indore	(Browse shelf(Opens below))	Available		IIMI-BCD067

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