The Service productivity and quality challenge
Material type: TextSeries: International studies in the service company ; 5Publication details: Dordrecht : Kluwer Academic, 1995Description: vi, 507p. bibliog. 25cmISBN:- 0792334477
- 338.47 HAR
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Book | Calcutta | 338.47 HAR (Browse shelf(Opens below)) | Available | IIMC-96844 |
Total holds: 0
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338.47 CIN New business models and value creation : | 338.47 FUL The Gentlemen conspirators : | 338.47 GAR Company strategies and organizational evolution in the automative sector : | 338.47 HAR The Service productivity and quality challenge | 338.47 HUT Jewels in the crown : | 338.47 JAN The Economics of services : | 338.47 JAN The Economics of services : |
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