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Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter
Material type:
TextPublication details: Hoboken : John Wiley, 2007Description: xv, 236p, 23cmISBN: - 0470095881
- 658.4013 PAR
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Calcutta | 658.4013 PAR (Browse shelf(Opens below)) | Available | IIMC-120724 |
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| 658.4013 OLI The Corporate identity audit : | 658.4013 PAN The Six sigma way: | 658.4013 PAN The Six sigma leader : | 658.4013 PAR Key performance indicators : | 658.4013 PAT Quality control and peer review : | 658.4013 PAT Lean transformation : | 658.4013 PER The TQM transformation : |
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides with everything that is needed to master and implement a KPI-driven strategy
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