America's service meltdown : restoring service excellence in the age of the customer / Raul Pupo

By:

Pupo, Raul

Material type: Text

TextPublication details: Santa Barbara : Praeger, 2010Description: xxiii, 167p. 24 cmISBN:

9780313386022

Subject(s):

Customer relations -- United States
Customer services -- United States

DDC classification:

658.812 PUP

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Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Calcutta	658.812 PUP (Browse shelf(Opens below))	Available		IIMC-131000

Total holds: 0

In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.

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