The Knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.
Material type: TextPublication details: Boston, Mass. : Harvard Business School Press, c2000.Description: xv, 314 p. ; 24 cmISBN:- 1578511240 (alk. paper)
- How smart companies turn knowledge into action
- 658.4038 PFE 21
- HD30.2 .P486 1999
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Book | Calcutta | 658.4038 PFE (Browse shelf(Opens below)) | Available | IIMC-144346 |
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658.4038 PER The Information center | 658.4038 PET The Smart way to buy information technology : | 658.4038 PFE The Knowing-doing gap : | 658.4038 PFE The Knowing-doing gap : | 658.4038 PIE Strategic learning : | 658.4038 PLE Lean management principles for information technology / | 658.4038 POE Building a data warehouse for decision support / |
Includes bibliographical references (p. 271-294) and index.
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of the knowing-doing gap and explain how to close it. The message is clear firms that turn knowledge into action avoid the "smart talk trap."
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