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	1.	Best face forward : why companies must improve their service interfaces with customers / Jeffrey F. Rayport, Bernard J. Jaworski. by Rayport, Jeffrey F Jaworski, Bernard J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c2005 Online resources: Table of contents Availability: Items available for loan: Indore (1)Call number: 658.812 R2F3. Place hold
	2.	No cover image available British textile machinery association: directory 2006 by British Textile Machinery Association Material type: Text; Format: print ; Literary form: Not fiction Publication details: United Kingdom British Textile Machinery Association 2005 Availability: Items available for loan: Ahmedabad (1)Call number: 677.0029094 B7. Place hold
	3.	Introduction to e-commerce by Rayport, Jeffrey F Jaworski, Bernard J Series: 7.0 Edition: 2.0 Material type: Text Publication details: New Delhi Tata McGraw Hill 2007 Availability: Items available for loan: Kozhikode (1)Call number: 658:681.324 RAY/I. Shillong (1)Call number: 658.84 RAY. Place hold

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