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	1.	No cover image available Improving service quality achieving high performance in the public and private sectors by Milakovich, Michael E Publication details: Delray Beach St. Lucie 1995 Availability: Items available for loan: Lucknow (1). Place hold
	2.	Digital governance : new technologies for improving public service and participation / Michael E Milakovich by Milakovich, Michael E Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, 2012 Availability: Items available for loan: Visakhapatnam (2)Call number: 352.8028 MIL, ... Place hold
	3.	Improving service quality in the global economy: Achieving high performance in public and private sectors / by Michael E Milakovich. by Milakovich, Michael E Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: London: Auerbach Publications, 2006 Availability: Items available for loan: Bangalore (1)Call number: 658.562 MIL. Place hold

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