Managing intercultural conflict effectively

By:

Ting-Toomey, Stella

Contributor(s):

Oetzel, John G [Co author]

Material type: Text

TextSeries: Communicating effectively in multicultural contexts; v. 6Publication details: Sage Publication 2001 Thousand OaksDescription: xiv, 234 p. Includes bibliographical references and indexISBN:

9780803948433

Subject(s):

DDC classification:

303.482 T4M2

Summary: This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory. https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Ahmedabad General Stacks	Non-fiction	303.482 T4M2 (Browse shelf(Opens below))	Available		199935

Total holds: 0

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Previous	303.482 B8G5 Global international society: a new framework for analysis	303.482 I6-II Improving intercultural interactions: modules for cross cultural training programs Volume 2	303.482 P3 Peripheral vision in the globalizing present: space, mobality, aesthetics	303.482 T4M2 Managing intercultural conflict effectively	303.48270091732 M2 Making cities global: the transnational turn in urban history	303.483 A5G6 Governing through biometrics: the biopolitics of identity	303.483 B6 Bodily interventions and intimate labour: understanding bioprecarity	Next

Table of contents:

1. Intercultural Conflict: An Introduction
2. Intercultural Conflict: A Culture-Based Situational Model
3. Intercultural-Intimate Conflict in Personal Relationships
4. Intercultural Conflict in Diverse Work Groups
5. Intercultural Conflict Between Managers and Employees in Organizations
6. Managing Intercultural Conflict Competently
Appendix: Measures of Face Concerns and Facework Behaviors in Four National Cultures.

This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.

https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description

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